Team Toyota
746 E Lincoln Hwy Langhorne, PA 19047Sales: 866-906-8985
- Service: 866-901-5747
- Parts: (877) 265-3658
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IMPORTANT RECALL INFORMATION
ATTENTION RECALL CUSTOMERS. PLEASE CALL US AT 1.866.901.5747 TO SCHEDULE YOUR RECALL REPAIRS.
IT IS NOT NECESSARY TO WAIT FOR YOUR OFFICIAL RECALL LETTER FROM TOYOTA.
FOR THE LATEST ON THE RECALL, CLICK HERE TO REDIRECT TO TOYOTA
TO HEAR WHAT CONSUMER REPORTS IS SAYING ABOUT THE AFFECTED TOYOTA MODELS, CLICK HERE
FEBRUARY 1, 2010
Dear Valued Customer,
Thank you for your patience and understanding during this entire recall process.
We are pleased to announce the following information from Toyota Motor Sales.
OFFICIAL TOYOTA PRESS RELEASE
TORRANCE, Calif., February 1, 2010 - Toyota Motor Sales (TMS) U.S.A., Inc., today announced it will begin fixing accelerator pedals in recalled Toyota Division vehicles this week. Toyota's engineers have developed and rigorously tested a solution that involves reinforcing the pedal assembly in a manner that eliminates the excess friction that has caused the pedals to stick in rare instances. In addition, Toyota has developed an effective solution for vehicles in production.
Parts to reinforce the pedals are already being shipped for use by dealers, and dealer training is under way. Many Toyota dealers will work extended hours to complete the recall campaign as quickly and conveniently as possible, some even staying open 24 hours a day. The company has also taken the unprecedented action of stopping production of affected vehicles for the week of February 1.
"Nothing is more important to us than the safety and reliability of the vehicles our customers drive," said Jim Lentz, president and Chief Operating Officer, TMS. "We deeply regret the concern that our recalls have caused for our customers and we are doing everything we can - as fast as we can - to make things right. Stopping production is never an easy decision, but we are 100% confident it was the right decision. We know what's causing the sticking accelerator pedals, and we know what we have to do to fix it. We also know it is most important to fix this problem in the cars on the road."
Lentz added: "We are focused on making this recall as simple and trouble-free as possible, and will work day and night with our dealers to fix recalled vehicles quickly. We want to demonstrate that our commitment to safety is as high as ever and that our commitment to our customers is unwavering."
Toyota's accelerator pedal recall and suspension of sales
are confined to the following Toyota Division vehicles:
2009-2010 RAV4
2009-2010 Corolla
2009-2010 Matrix
2005-2010 Avalon
Certain 2007-2010 Camry
2010 Highlander
2007-2010 Tundra
2008-2010 Sequoia
HOW WILL TOYOTA FIX THE PROBLEM?
Toyota has pinpointed the issue that could, on rare occasions, cause accelerator pedals in recalled vehicles to stick in a partially open position.The issue involves a friction device in the pedal designed to provide the proper "feel" by adding resistance and making the pedal steady and stable. The device includes a shoe that rubs against an adjoining surface during normal pedal operation. Due to the materials used, wear and environmental conditions, these surfaces may, over time, begin to stick and release instead of operating smoothly. In some cases, friction could increase to a point that the pedal is slow to return to the idle position or, in rare cases, the pedal sticks, leaving the throttle partially open.
Toyota's solution for current owners is both effective and simple. A precision-cut steel reinforcement bar will be installed into the assembly that will reduce the surface tension between the friction shoe and the adjoining surface. With this reinforcement in place, the excess friction that can cause the pedal to stick is eliminated. The company has confirmed the effectiveness of the newly reinforced pedals through rigorous testing on pedal assemblies that had previously shown a tendency to stick.
Separately from the recall for sticking accelerator pedals, Toyota is in the process of recalling vehicles to address rare instances in which floor mats have trapped the accelerator pedal in certain Toyota and Lexus models (announced November 25, 2009), and is already notifying customers about how it will fix this issue. In the case of vehicles covered by both recalls, it is Toyota's intention to remedy both at the same time.
Floor Mat recalls are confined to the following Toyota Division vehicles:
2009-2010 RAV4
2009-2010 Corolla
2009-2010 Matrix
2005-2010 Avalon
Certain 2007-2010 Camry
2010 Highlander
2007-2010 Tundra
2008-2010 Sequoia
2008-2010 Highlanders
2004-2009 Prius
2005-2010 Tacoma
2009-2010 Venza
You will be receiving an Official Recall Notice from Toyota in the coming days. Please continue to check TeamToyota.net for all of the most recent information. Again, we thank you for your patience, and would like to reiterate that we will have extended service hours and do whatever it takes to rectify this situation.
Below is a list of new and used vehicles that are affected by the Gas Pedal recall:
Avalon VINs beginning with "4T1" MY 2005 - 2010
Matrix VINs beginning with "2T1" MY 2009 - 2010
Tundra VINS beginning with "5TB" MY 2007 - 2008
Tundra VINS beginning with "5TF MY 2007- 2010
Sequoia VINS beginning with "5TD" MY 2008 - 2010
Camry VINS beginning with "4T4" MY 2007- 2010
Camry VINS beginning with "4T1" with CTS accelerator pedal MY 2007- 2010
Corolla VINs beginning with "1NX" and "2T1" MY 2009 - 2010
Highlander VINs beginning with "5TD" MY 2010
RAV4 VINs beginning with "2T3" MY 2009 - 2010
Avalon VINs beginning with "4T1" MY 2005 - 2010
PLEASE NOTE: No Lexus Division or Scion vehicles are affected by these actions.
Below is a list of new vehicles that are unaffected by the announcement and are available for sale at Team Toyota:
Yaris
Prius
Corolla with VINs that begin with "JT"
Camry with VINs that begin with "JT"
Camry with VINs that begin with "4T1" AND are equipped with Denso accelerator pedals
Venza
FJ Cruiser
Highlander with VINs that begin with "JT"
RAV4 with VINs that begin with "JT"
Land Cruiser
Sienna
4Runner
Tacoma
To be clear, North American vehicles equipped with accelerator pedals manufactured by CTS are the only vehicles included in the stop sale and delivery.
All vehicles equipped with Denso produced gas pedal assemblies are unaffected regardless of where they were produced.
Determining whether your Camry is equipped with a CTS or Denso accelerator pedal can be done with a visual inspection without removing the pedal. Denso pedals are constructed of all black plastic versus the CTS pedal which is made of metal. The CTS pedals have shiny metallic components on both sides at the top of the arm which are clearly visible from the footwell.
IT IS NOT NECESSARY TO WAIT FOR YOUR OFFICIAL RECALL LETTER FROM TOYOTA.
FOR THE LATEST ON THE RECALL, CLICK HERE TO REDIRECT TO TOYOTA
TO HEAR WHAT CONSUMER REPORTS IS SAYING ABOUT THE AFFECTED TOYOTA MODELS, CLICK HERE
FEBRUARY 1, 2010
Dear Valued Customer,
Thank you for your patience and understanding during this entire recall process.
We are pleased to announce the following information from Toyota Motor Sales.
OFFICIAL TOYOTA PRESS RELEASE
TORRANCE, Calif., February 1, 2010 - Toyota Motor Sales (TMS) U.S.A., Inc., today announced it will begin fixing accelerator pedals in recalled Toyota Division vehicles this week. Toyota's engineers have developed and rigorously tested a solution that involves reinforcing the pedal assembly in a manner that eliminates the excess friction that has caused the pedals to stick in rare instances. In addition, Toyota has developed an effective solution for vehicles in production.
Parts to reinforce the pedals are already being shipped for use by dealers, and dealer training is under way. Many Toyota dealers will work extended hours to complete the recall campaign as quickly and conveniently as possible, some even staying open 24 hours a day. The company has also taken the unprecedented action of stopping production of affected vehicles for the week of February 1.
"Nothing is more important to us than the safety and reliability of the vehicles our customers drive," said Jim Lentz, president and Chief Operating Officer, TMS. "We deeply regret the concern that our recalls have caused for our customers and we are doing everything we can - as fast as we can - to make things right. Stopping production is never an easy decision, but we are 100% confident it was the right decision. We know what's causing the sticking accelerator pedals, and we know what we have to do to fix it. We also know it is most important to fix this problem in the cars on the road."
Lentz added: "We are focused on making this recall as simple and trouble-free as possible, and will work day and night with our dealers to fix recalled vehicles quickly. We want to demonstrate that our commitment to safety is as high as ever and that our commitment to our customers is unwavering."
Toyota's accelerator pedal recall and suspension of sales
are confined to the following Toyota Division vehicles:
2009-2010 RAV4
2009-2010 Corolla
2009-2010 Matrix
2005-2010 Avalon
Certain 2007-2010 Camry
2010 Highlander
2007-2010 Tundra
2008-2010 Sequoia
HOW WILL TOYOTA FIX THE PROBLEM?
Toyota has pinpointed the issue that could, on rare occasions, cause accelerator pedals in recalled vehicles to stick in a partially open position.The issue involves a friction device in the pedal designed to provide the proper "feel" by adding resistance and making the pedal steady and stable. The device includes a shoe that rubs against an adjoining surface during normal pedal operation. Due to the materials used, wear and environmental conditions, these surfaces may, over time, begin to stick and release instead of operating smoothly. In some cases, friction could increase to a point that the pedal is slow to return to the idle position or, in rare cases, the pedal sticks, leaving the throttle partially open.
Toyota's solution for current owners is both effective and simple. A precision-cut steel reinforcement bar will be installed into the assembly that will reduce the surface tension between the friction shoe and the adjoining surface. With this reinforcement in place, the excess friction that can cause the pedal to stick is eliminated. The company has confirmed the effectiveness of the newly reinforced pedals through rigorous testing on pedal assemblies that had previously shown a tendency to stick.
Separately from the recall for sticking accelerator pedals, Toyota is in the process of recalling vehicles to address rare instances in which floor mats have trapped the accelerator pedal in certain Toyota and Lexus models (announced November 25, 2009), and is already notifying customers about how it will fix this issue. In the case of vehicles covered by both recalls, it is Toyota's intention to remedy both at the same time.
Floor Mat recalls are confined to the following Toyota Division vehicles:
2009-2010 RAV4
2009-2010 Corolla
2009-2010 Matrix
2005-2010 Avalon
Certain 2007-2010 Camry
2010 Highlander
2007-2010 Tundra
2008-2010 Sequoia
2008-2010 Highlanders
2004-2009 Prius
2005-2010 Tacoma
2009-2010 Venza
You will be receiving an Official Recall Notice from Toyota in the coming days. Please continue to check TeamToyota.net for all of the most recent information. Again, we thank you for your patience, and would like to reiterate that we will have extended service hours and do whatever it takes to rectify this situation.
Below is a list of new and used vehicles that are affected by the Gas Pedal recall:
Avalon VINs beginning with "4T1" MY 2005 - 2010
Matrix VINs beginning with "2T1" MY 2009 - 2010
Tundra VINS beginning with "5TB" MY 2007 - 2008
Tundra VINS beginning with "5TF MY 2007- 2010
Sequoia VINS beginning with "5TD" MY 2008 - 2010
Camry VINS beginning with "4T4" MY 2007- 2010
Camry VINS beginning with "4T1" with CTS accelerator pedal MY 2007- 2010
Corolla VINs beginning with "1NX" and "2T1" MY 2009 - 2010
Highlander VINs beginning with "5TD" MY 2010
RAV4 VINs beginning with "2T3" MY 2009 - 2010
Avalon VINs beginning with "4T1" MY 2005 - 2010
PLEASE NOTE: No Lexus Division or Scion vehicles are affected by these actions.
Below is a list of new vehicles that are unaffected by the announcement and are available for sale at Team Toyota:
Yaris
Prius
Corolla with VINs that begin with "JT"
Camry with VINs that begin with "JT"
Camry with VINs that begin with "4T1" AND are equipped with Denso accelerator pedals
Venza
FJ Cruiser
Highlander with VINs that begin with "JT"
RAV4 with VINs that begin with "JT"
Land Cruiser
Sienna
4Runner
Tacoma
To be clear, North American vehicles equipped with accelerator pedals manufactured by CTS are the only vehicles included in the stop sale and delivery.
All vehicles equipped with Denso produced gas pedal assemblies are unaffected regardless of where they were produced.
Determining whether your Camry is equipped with a CTS or Denso accelerator pedal can be done with a visual inspection without removing the pedal. Denso pedals are constructed of all black plastic versus the CTS pedal which is made of metal. The CTS pedals have shiny metallic components on both sides at the top of the arm which are clearly visible from the footwell.